Privacy Policy

Last updated: 11 November 2026

Ruhanubandh ("we", "us") runs the Ruhanubandh mobile app and website. This policy explains what personal data we collect, why, who can see it, and the choices you have. By using the app you agree to this policy.

1. Who can use the app

The app is only for people who are at least 18 years old (legal marriage age in India is 21 for men and 18 for women) and looking for a life partner, or for parents, siblings or relatives creating a profile on their behalf with their consent.

2. Information we collect

• Account: name, email address and password (stored securely, never in plain text).
• Profile: gender, date of birth, marital status, height, mother tongue, diet, religion, caste, sub-caste, education, occupation, income, city, district and "about me".
• Kundali: birth time, birth place, rashi, nakshatra, charan, gan, nadi, manglik status, gotra, devak and kuldaivat (all optional).
• Family: parents' names and occupations, siblings, family type, status, values and native place (optional).
• Photos you upload to your profile and gallery.
• Contact: mobile and WhatsApp number, and a contact person's name and relation for family-managed profiles.
• Activity: interests sent and received, favourites, blocks, profile views, chat messages and notifications.
• Partner preferences you set.
• Payments: plan, amount, date and payment reference. Card, UPI and bank details are handled by Razorpay and never reach our servers.

3. How we use it

• To create your profile and show you compatible matches, match percentage and Guna Milan.
• To let you send interests, chat, and contact accepted matches.
• To review profiles and keep fake or abusive accounts out.
• To process memberships and send you notifications about your account.
• To respond to support requests and meet legal obligations.

We do not sell your personal data.

4. Who can see your information

• Approved members of the opposite gender can see your profile, photos, family and kundali details.
• Your mobile / WhatsApp number is shown only to a member whose interest you accepted (or who accepted yours) and who has an active membership.
• Blocked members cannot see your profile or contact you.
• Our admin team can see profiles to review and moderate them.
• Service providers: Supabase (secure database, login and photo storage) and Razorpay (payments) process data only to provide their service to us.
• Authorities, when required by law.

5. Storage and security

Data is stored with Supabase over encrypted (HTTPS) connections. Access rules on the server make sure members can only read what they are allowed to. Login sessions on your phone are kept in secure device storage. No system is 100% secure, so please keep your password private.

6. How long we keep data

We keep your data while your account is active. When you delete your account, your profile, photos, chats and contact details are deleted. Payment records may be kept as long as tax law requires.

7. Your choices and rights

• Edit or remove any profile detail from the app at any time.
• Block or report any member.
• Delete your account: email support@ruhanubandh.in from your registered email address with the subject "Delete my account". We will delete it within 7 days.
• Ask us for a copy of your data or correction of wrong data, as allowed under India's Digital Personal Data Protection Act, 2023.

8. Children

The app is not meant for anyone under 18. If we learn that a profile belongs to a minor, we will delete it.

9. Changes

We may update this policy. Important changes will be shown in the app.

10. Contact / Grievance Officer

Name: [YOUR NAME]
Email: support@ruhanubandh.in
Address: [CITY, MAHARASHTRA, INDIA]